Who We Work With

Capability exists throughout the network. CUSIO helps it flow.

We connect the right people, knowledge and capability across organisations and perspectives to solve complex problems and create better opportunities.

Connected capability.

Complex problems rarely sit neatly inside one organisation.

A manufacturer may understand its product but need local market knowledge. A customer may understand the problem but need technical input. A technical specialist may understand one part of the issue while regulatory or commercial considerations sit somewhere else.

CUSIO helps connect those perspectives. We bring together the people, information and capability needed to understand the bigger picture and develop a practical way forward.

The strength isn't having every capability in-house. It's knowing how to connect the right capability when it's needed.

Different organisations. Different perspectives.

The problems we work on often involve more than one type of organisation.

A fragment of the CUSIO network — Manufacturer, Customer and Service Provider connected by orange circulation pathways.

01

Manufacturers

Particularly technical and specialised manufacturers looking to understand, enter or develop the Australian and New Zealand market.

  • Australian market investigation
  • technical and regulatory requirements
  • customer and market understanding
  • representation and business development
  • product and opportunity evaluation
  • connecting with local capability

02

Australian Businesses

Businesses dealing with technical, regulatory or commercial questions that do not fit neatly into one internal function. This may include established businesses as well as smaller companies that need experienced capability without building a large internal team.

03

Customers & End Users

Organisations that understand the operational problem or requirement but need help investigating the technical, regulatory or commercial options. CUSIO can help translate the requirement into something manufacturers, suppliers and specialists can properly understand.

04

Technical & Industry Specialists

Engineers, technical specialists, regulatory specialists, service providers and other experienced professionals whose expertise may form part of a wider solution. CUSIO's role may be to connect and coordinate complementary expertise rather than duplicate it.

05

Commercial & Service Partners

Distributors, service companies, suppliers and commercial partners that can help turn technical capability or market opportunity into a practical outcome.

These are not simply five separate customer groups. They are different participants in the wider network CUSIO works across. Depending on the problem or opportunity, CUSIO may work for one, work alongside another, bring another into the project, or connect several of them together.

Relationships create capability.

No single business has every answer. Over time, strong working relationships create access to a much broader pool of knowledge, experience and specialist capability.

CUSIO may bring a specialist into a project, connect a manufacturer with the right Australian partner, introduce a service provider to an opportunity or take customer knowledge back to a manufacturer.

Those relationships don't just help solve individual problems. They make the network stronger.

Better connections create better opportunities.

The right people make better solutions.

We don't believe every answer needs to come from CUSIO.

Good judgement includes recognising when another person or organisation has knowledge that matters.

Our role is often to understand what is needed, identify who should be involved and make sure the different perspectives connect.

Knowing who to involve can be just as important as knowing the answer.

The complete network

The complete CUSIO network — capability exists throughout the network, CUSIO helps it flow

Who needs to be in the conversation?

If you're working through a problem, opportunity or idea that crosses technical, regulatory or commercial boundaries, start with the problem. We can work out who needs to be involved from there.

Start a conversation